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Gordie Hall · Twenty-two years keeping the lifts and the steel honest

The Machine

Iron, cable, and a floor that is just thick glass.

I am an engineer of the plant, not a storyteller. The tower is a lift system, a mast that is allowed to move, and a set of decks bolted to both.

Updated 8 October 2026

Interior of a passenger lift car on the way up a tall observation tower
A lift car. The ride to the main decks is about fifty-eight seconds when the plant is running as designed. Photo: Ken Lund, Wikimedia Commons, CC BY-SA 2.0.

The lifts

From the lobby banks to the main decks, the cars are specified for a fifty-eight-second run. That is not a slogan I invented; it is the number I have lived with for twenty-two years. Doors, dwell, and a slow day will add time. Weekend peak is not a lift problem — it is a lobby problem. Cars still do fifty-eight seconds. The queue is people, not cable speed.

If a car is out, the remaining banks take the load. You wait longer. You still go up. There is no separate “express” I can honestly describe without sliding into operator language, so I will not.

How the tower breathes

Tall masts are designed to move. Wind load is not a defect. You may feel a slow sway on the upper levels on a gusty day. That is the structure doing the job it was drawn for. If the motion bothers you, stay on the main decks and keep your visit shorter. The plant does not “lock the tower still.” It is not supposed to.

Lightning

The mast takes on the order of seventy-five strikes a year. The system is a path to earth, not a show. Charge hits steel, steel dumps it into the ground. You will not see a ceremony. If you are on a deck in a storm, you are inside a Faraday cage of sorts — still not a picnic, still not a reason to panic about the iron. The operator will close outdoor bits when they should. Listen to that, not to a video.

The glass floor

It is laminated glass, roughly two and a half inches of build-up — multiple plies, not a single pane pretending to be brave. It is rated for a crowd, not a stunt. I have walked it with tools. It flexes less than people expect and more than a concrete slab. Thickness is there so a chip in the wear layer is not a hole. If someone tells you a circus number of animals, they are selling a story. The spec is glass, interlayer, and a frame that is part of the deck steel.

What it does not do: make a fog day interesting. You will look down into cloud and still pay for the visit. What it does do: collect a queue, because everyone wants the same photograph. Budget time for that, or skip it and look out instead of down.

The machine is honest. Marketing is not. Read The Decks next if you are deciding whether the upper level is worth the extra ticket the operator charges.

Gordie Hall · maintenance notes, not a ticket window